Service difficulty report · Door · Boeing 737924ER

Difficulty date
September 14, 2025
Submitted
September 17, 2025
Operation
Air carrier
Aircraft
N37422
Make and model
Boeing 737924ER
Aircraft serial
31620
Aircraft time
54,936 hours, 19,481 cycles
Part
Door
Condition
Out Of Adjust
Location
Zone 700
Stage of operation
CL
How discovered
O
Nature of condition
J, F
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FLIGHT CREW INDICATED DURING CREW DEBRIEF THAT LANDING GEAR FAILED TO RETRACT. DURING INITIAL EVALUATION FOUND ALT GEAR EXT HANDLE DOOR IN COCKPIT NOT SEATED. CREW INDICATED CYCLED ALT GEAR EXT HANDLE DOOR & VERIFIED CLOSED. ATTEMPED ANOTHER GEAR RETRACTION, WHICH FAILED. DOOR DOESN'T SEEM TO STAY IN A POSITIVELY CLOSED POSITION. PSEU DID NOT HAVE ANY EXISTING FAULTS. PERFORMED MANUAL EXTENSION, ACCESS DOOR SWITCH ADJUSTMENT, CLEANED DEBRIS FROM DOOR AREA & VERIFIED DOOR SWITCH DOES NOT BOTTOM OUT & DOOR REMAINS CLOSED WITHOUT EXCESSIVE FORCE IAW AMM 32-34-00. 28 VDC FOUND AT D11734 PIN 2 WITH DOOR OPEN & LOST WHEN DOOR CLOSED, BOTH GROUNDS CHK OK & SOLENOID V154 NOT OPEN OR SHORTED IAW WDM 32-45-11. PERFORMED LANDING GEAR OPS CHK ON JACKS, GEAR RETRACTS & EXTENDS NORMALLY, NO DEFECTS IAW AMM 32-32-00.