Service difficulty report · Unknown · Boeing 737924ER

Difficulty date
September 19, 2025
Submitted
September 22, 2025
Operation
Air carrier
Aircraft
N62895
Make and model
Boeing 737924ER
Aircraft serial
62769
Aircraft time
27,628 hours, 10,388 cycles
Part
Unknown
Condition
Odor
Location
Cabin
Stage of operation
TX
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

VERY MUSTY SMELL FROM PACKS ON GROUND. MULT PASSENGER COMPLAINTS. HAD CREW FILL OUT SMOKE/ODOR FORM. INSPECTED BOTH ENGINE COMPRESSOR INLETS FOR EVIDENCE OF INGESTION, NONE FOUND. INSPECTED APU INLET FOR EVIDENCE OF INGESTION, NONE FOUND. RAN PACKS ON APU BLEED IN MULTIPLE CONFIGURATIONS, NO ODOR PRESENT. RAN PACKS ON NR1 ENGINE BLEED IN MULTIPLE CONFIGURATIONS, NO ODOR PRESENT. RAN PACKS ON NR 2 ENGINE BLEED IN MULTIPLE CONFIGURATIONS, NO ODOR PRESENT. AN ENGINE COMPRESSOR WASH WAS PERFORMED ON THIS ACFT ON 19 SEPTEMBER 2025 (SAME DAY). RESIDUAL MOISTURE FROM THE WASH CAN CAUSE AN ODOR, REFERENCE NOTES IN AMM 72-00-00-100-803-F00. CAN NOT DUPLICATE ODOR. OK FOR SERVICE.