Service difficulty report · Heater · Boeing 78710

Difficulty date
April 3, 2026
Submitted
April 6, 2026
Operation
Air carrier
Aircraft
N14011
Make and model
Boeing 78710
Aircraft serial
40934
Aircraft time
27,139 hours, 3,550 cycles
Part
Heater
Part number
7010914H01
Part serial
143297D2PC
Condition
Odor
Location
Zone 900
Stage of operation
CL
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FLIGHT ATTENDANTS AT DOORS 1L AND 1R REPORT BURNING ODOR FROM FWD GALLEY AREA JUST AFTER LIFTOFF. ODOR DISSIPATED WITHIN A COUPLE OF MINS. ALL GALLEY OVENS & COFFEEMAKERS WERE OFF WHEN ODOR WAS NOTICED. LOCKING CREW REPORTED PLASTIC BURNING ODOR FOR 2 MINS AT FWD GALLEY, AFTER LIFT OFF. ODOR DID NOT RETURN FOR REMAINDER OF FLT. CREW ALSO REPORTED NO VISIBLE SMOKE DURING ODOR. REPLACED FWD GALLEY HEATER ASSY IAW AMM 21-45-30 OPS AND LEAK CHKD GOOD, NO MESSAGES. FWD GALLEY HEATER REPLACED AS A PRECAUTION, ACP FIM 21-20-F5-72A-421A-A , RAN ALL PACKS INDEPENDENTLY FOR LONGER THAN CALLED OUT, ALSO ISOLATED RECIRC FANS. NO FUMES, OR UNUSUAL ODORS NOTED AT THIS TIME.

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