Service difficulty report · Duct · Boeing 7878

Difficulty date
May 29, 2026
Submitted
June 1, 2026
Operation
Air carrier
Aircraft
N27908
Make and model
Boeing 7878
Aircraft serial
36400
Aircraft time
49,910 hours, 6,089 cycles
Part
Duct
Part number
7010914H01
Part serial
8002
Condition
Faulty
Location
Galley Heater
Part time
37,773 hours, 3,608 cycles
Stage of operation
CR
How discovered
V
Nature of condition
B
Precautionary procedure
H

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

BURNING / SMOKE ODOR COMING FROM MID GALLEY HEATER WHEN TURNED ON TALKED TO CREW AND FILLED OUT SMOKE/ODOR REPORT. THEY REPORTED ALL NORMAL CRUISING CONDITIONS AND THAT THE ODOR EXTINGUISHED AS SOON AS THEY TURNED THE HEATER OFF AND DID NOT TURN IT BACK ON FOR THE REMAINDER OF THE FLIGHT. REMOVED AND REPLACED MID GALLEY DUCT HEATER REF AMM DMC-B787-A-21-45-30-01A-720A-A. NO LEAKS NOTED. RAN HEATER IN AIR MODE REF AMM DMC-B787-A-32-09-00-08A-950A-A. NO SMOKE OR BURNING ODOR NOTED. AFTER TESTING COMPLETED AIR MODE RESTORATION REF AMM DMC-B787-A-32-09-00-06A-521B-A. FOLLOWED REST OF FIM DMC-B787-A-21-20-F5-72A-421A-A AND DID NOT FIND ANY BURNING/SMOKE ODOR. OPS CHECKS GOOD.

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