Service difficulty report · Windscreen · Boeing 767332

Difficulty date
March 12, 2012
Submitted
March 15, 2012
Operation
Air carrier
Aircraft
N190DN
Make and model
Boeing 767332
Aircraft serial
28447
Aircraft time
71,040 hours, 10,414 cycles
Part
Windscreen
Part number
141T480150
Part serial
TX0990R
Condition
Cracked
Location
Cockpit
Stage of operation
CR
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

F/O FWD WINDSCREEN OUTER LAYER CRACKED AT FL 310. REMOVED AND REPLACED NR 1 WINDOW ASSY ON FIRST OFFICERS SIDE PER B767 AMM 56-11-01. ALSO REPLACED WINDOW HEAT CONTROL UNIT AS A PRECAUTION PER B767 AMM 30-41-01 TESTS GOOD. ETOPS CATEGORY 'B': DIVERSION OR TURNBACK