As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
IN FLIGHT WHEN ATTEMPTING TO TRANSFER FUEL TO NR 3 TANK, NR 3 MAIN SHUTOFF LIGHT INITIALLY AND RE-ILLUMINATED IN FIVE SECONDS WITH FILL VALVE IN OPEN POSITION AS A RESULT FUEL CANNOT BE TRANSFERRED TO NR 3 TANK. ABNORMAL PROCEDURE COMPLETED DID NOT CORRECT PROBLEM. SUMPED NR 3 FUEL TANK. TRANSFER FUEL SHUT OFF LIGHT. OPS OK IAW M/M 28-21-00 IN OPEN OR CLOSE POSITION.