As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ELECTRIC TRIM WILL NOT TRIM NOSE UP FROM EITHER THE PILOT OR CO PILOT ELECTRIC TRIM. MANUAL TRIM WORKS FULL TRAVEL. REMOVED LT AND RT ELEVATOR TRIM TAB ACTUATORS DUE TO STIFF TRIM. INSTALLED NEW ACTUATORS IAW MM CH 27-32-02, OPS CHECKED AND TRAVEL CHECKED GOOD. LT (P/N: 6660161-13); RT (P/N: 6660161-14).