As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
WHEN OPENING MAIN CABIN DOOR TO EXIT PLANE, BOLT FROM HAND RAIL SEPARATED FROM ROD THAT ATTACHES TO DOOR. FLOATING ROD INHIBITS DOOR OPENING AND CLOSING PROPERLY. CORRECTIVE ACTION: INSTALLED NEW HARDWARE ON UPPER HANDRAIL SUPPORT STRUT. OPERATIONS CHECKS GOOD, REF CE-680A AMM 52-10-40.