As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
BLEED AIR: ON THE GOUND PHX MAIN DOOR OPEN APU ON BLEED AIR ON CABIN FILLED UP WITH SMOKE NO CAS MESSAGES. PLS SEE VIDEO. REMOVED FAILED APU AND INSTALLED CUSTOMER SUPPLIED REPAIRED APU SERVICED OIL AS REQUIRED, UPDATED AIRCRAFT TIMES TO REFLECT THE NEW APU HOURS AND CYCLES AND PERFORMED LEAK/ OPS CHECKS, OPS CHECKS PASSED NO SMOKE IN THE CABIN, NO LEAKS FOUND RESECURED ALL ACCESS GAINED IAW CE- 680A AMM 49-10-00.