As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN CABIN DOOR WILL NOT FREE FALL OPEN UNLESS PUSHED/PULLED WITH SOME EFFORT. OPERATIONAL PROCEDURE ACCOMPLISHED.// SIGNOFF// RESET CLUTCH ASSY. OPERATED DOOR AND DUPLICATED PILOT ISSUE. CLEANED AND LUBED MED STRIKER AND RUB PLATES. CLEANED SEAL AND DOOR FRAME. OPS CHECK OF MED GOOD AT THIS TIME. RESTORED ALL ACCESS. REF CE 680A AMM 52-10-00.