As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN DOOR: THE MAIN AIRCRAFT DOOR IS EXTREMELY DIFFICULT TO OPEN FROM THE INSIDE. IT REQUIRES BOTH HANDS AND LOTS OF FORCE ON THE RED HANDLE. IT IS EVEN HARDER TO CLOSE IT FROM THE OUTSIDE. // SIGNOFF// LUBRICATED MAIN DOOR LATCH PINS AS NEEDED. WORK PERFORMED IAW EMBRAER PHENOM 300 AMM CH 52-11-21