As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN DOOR: THE MAIN CABIN DOOR WILL NOT OPEN FROM THE INSIDE OF THE AIRCRAFT. WE HAD TO ASK THE LINE GUYS TO OPEN THE DOOR FROM THE OUTSIDE, SO WE COULD EXIT THE AIRCRAFT WITH OUR PASSENGER. I HAVE ATTACHED A VIDEO FOR YOU TO VIEW, TO SHOW THE ISSUE THAT WE ARE HAVING.///SIGN-OFF///REPLACED BEARING ON UNLOCK BELLCRANK. IAW PHENOM 300 AMM 52-10-00. OPS CHECK GOOD.