As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ENTRANCE STAIR EXTENSION: THE ENTRY DOOR SLAMS OPEN WITH ZERO TENSION TO SUPPORT IT//CORRECTIVE ACTION//CHECKED ALL HARDWARE AND CABLES AND VERIFIED NO BROKEN COMPONENTS. GAINED ACCESS TO THE MAIN DOOR BALANCE DRUM. PERFORMED MAIN DOOR OPENING SPEED ADJUSTMENT AS REQUIRED. PERFORMED OPS-CHECK AND OPS-CHECK GOOD. RETURNED AIRCRAFT BACK TO ITS ORIGINAL CONDITION. WORK PERFORMED IRW PHENOM 300 AMM 52-10-00.