Service difficulty report · Window · Textrn TEXTRON700

Difficulty date
August 11, 2023
Submitted
August 11, 2023
Operation
Air carrier
Aircraft
N804QS
Make and model
Textrn TEXTRON700
Aircraft serial
7000027
Aircraft time
3,318 hours, 1,978 cycles
Part
Window
Part number
99148092
Part serial
19086H8106
Condition
Damaged
Location
Cockpit
Stage of operation
TX
How discovered
V
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FIRST OFFICER COCKPIT WINDOW: DURING PREFLIGHT, WE NOTICED THE COPILOT SIDE WINDOW IS SHATTERED. ALSO NOTED THERE ARE SMALL GLASS SLIVERS IN THE COPILOT (RIGHT) SEAT. REMOVED OLD SHATTERED FIRST OFFICER COCKPIT WINDOW PN: 9914809·2 SN:19086H8106 AND INSTALLED CUSTOMER SUPPLIED NEW COCKPIT SIDE WINDOW PN: 9914809·2 SN: 21340H2711. LEAK CHECK AND OPS CHECK GOOD. ALL MX DONE IN REF TO CE-700 AMM 56-10-10. NOT FURTHER DEFECTS NOTED. TORQUE GAUGE USED TL-103523 DUE 10/23