As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN DOOR: MAIN DOOR HAS NO TENSION WHEN YOU CLOSE IT. SLAMS SHUT. AS A RESULT, THE TRIM ON THE BOTTOM OF THE DOOR IS STARTING TO CRACK. CORRECTIVE ACTION: REMOVED AND REPLACED CABIN ENTRY DOOR COUNTERBALANCE ASSEMBLY AND PERFORMED RIGGING IAW CE-560XL AMM 52-10-03. OPS CHECK GOOD.