Service difficulty report · Shim · Textrn TEXTRON700

Difficulty date
October 7, 2024
Submitted
October 8, 2024
Operation
Air carrier
Aircraft
N834QS
Make and model
Textrn TEXTRON700
Aircraft serial
7000079
Aircraft time
2,468 hours, 1,456 cycles
Part
Shim
Condition
Out Of Position
Location
Main Door
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

MAIN DOOR: MAIN CABIN DOOR WOULD NOT OPEN AFTER LANDING. PASSENGER DEPLANED THROUGH BAGGAGE DOOR. DOOR OPENED WITH INE CREWMEMBER OUTSIDE PULLING AND ONE INSIDE PUSHING. CHECKED THE MAIN CABIN DOOR RIGGING & THE RIGGING IS WITHIN LIMITS. CHECKED THE DOOR RUBBER BLOCKS AND THE SHIMS . FOUND THAT THE RT & 6 SHIMS AND THE LH HAD 4. RE POSITIONED THE SHIMS TO BE 5 ON EACH SIDE AND CYCLED THE DOOR. THE DISCREPANCY NO LONGER STANDS & THE DOOR OPERATES NORMALLY AND DOES NOT BIND. SPOKE WITH MCC AD THEY REQUESTED WE SEND A VIDEO IN OF THE DOOR ACTUATING. WORK PERFORMED IAW AMM 52-10-00, 07OCT2024.