As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN DOOR: CABIN DOOR WILL NOT OPEN WITH MAIN DOOR HANDLE. VERIFIED THE FAUL TY WAS ACTIVE. WE ADJUSTED THE POSTION OF THE LATCH PLATE AND PERFORMED MULTIPLE SUCCESFUL OPS CHECKS ON BOTH OPENING LOCKING AND THEN RE UNLOCKING THE DOOR. AFTER THAT WE ALSO / VERIFIED THE PRECATCH WAS OPERATIONAL.ALL WORK DONE IN REF TO CE 560XLS 52-10-00