Service difficulty report · Hinge · Textrn TEXTRON700

Difficulty date
August 9, 2025
Submitted
August 11, 2025
Operation
Air carrier
Aircraft
N871QS
Make and model
Textrn TEXTRON700
Aircraft serial
7000127
Aircraft time
922 hours, 530 cycles
Part
Hinge
Condition
Out Of Adjust
Location
Zone 800
Stage of operation
TX
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

MAIN CABIN DOOR HAS BEEN PROGRESSIVELY GETTING DIFFICULT TO OPERATE. WHEN CLOSING, THE INTERIOR DOOR HANDLE GETS STUCK HALFWAY DOWN AND REQUIRES EXCESSIVE PRESSURE TO CONTINUE MOVING IT TO THE FULL LATCHED POSITION. WHEN OPENING THE DOOR, THE HANDLE MOVES TO THE UNLATCHED POSITION VIA NORMAL PRESSURE BUT THE DOOR WILL NOT OPEN AND START ITS DESCENT WITHOUT PUSHING ON THE STAIRS TO GET IT STARTED. THIS PREVIOUS FLIGHT, THE DOOR HANDLE WOULD INITIALLY NOT LATCH AND WAS ACCOMPANIED BY THE CHECK DOORS AND CABIN DOOR OPEN AMBER CAS MESSAGES. COMPLIED WITH THE APPROPRIATE QRH PROCEDURES AND THE CAS MESSAGES DID CLEAR BUT DOOR REMAINED REQUIRING EXCESSIVE FORCE TO LATCH CLOSED. RE-RIGGED MED DOOR HINGE AS REQUIRED. OPS CHECK WAS GOOD. WORK DONE IN REF WITH AMM52-10-0O.