As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AFTER LANDING AND EXTENDING MAIN ENTRY DOOR, DOOR OPENS MORMALLY. WHEN ATTEMPTING TO CLOSE WITH THE EXTERIOR SWITCH, THE DOOR DOES NOT ENERGIZE OR MOVE AT ALL. DOOR IS DOWN IN EXTENDED POSITION. VERIFIED AIRCRAFT BATTERIES WERE CONNECTED. COMPLIED WITH THE OPERATIONAL TEST OF THE PASSENGER DOOR IAW AMP BD700-A-J52-11-01-00AAA-320A-A. SYSTEM CHECKS GOOD AT THIS TIME.