As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN CABIN DOOR WILL NOT CLOSE. UNABLE TO CLOSE FROM EITHER OUTSIDE, OR INSIDE. FOUND BUILDUP OF ICE INSIDE DOOR. REMOVED ICE FROM INSIDE DOOR AND PERFORMED MULTIPLE SATISFACTORY OPERATIONAL CHECKS IAW GL-5500 AMM 52-11-00. NO OTHER DEFECTS NOTED AT THIS TIME.