As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MED WILL NOT CLOSE. NEITHER THE INTERIOR OR EXTERIOR SWITCH HAVE ANY EFFECT. CORRECTIVE ACTION: REMOVED DEFECTIVE PAX DOOR ACTUATOR AND REPLACED IT WITH CUSTOMER SUPPLIED REPAIRED ACTUATOR. PERFORMED A SATISFACTORY FUNCTIONAL TEST OF THE PASSENGER DOOR WITH NO DEFECTS NOTED ALL WORK ACCOMPLISHED IAW GL 5500 AMM 52-11-25-400-801/400-801.