As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
DURING BOARDING F/A'S REPORTED SMELL CAUSING BURNING EYE SENSATION. ALONG WITH START OF HEADACHE. MISTY OIL SMELL. CAPT AND FO INVESTAGATED SMELL TO CONFERM ODOR SMOKE WAS ABSURVED BY FA'S. REF TSM 05-50-00-810-831-A. FOUND APU OVER SERVICED . PER TSM TYPE 1. REPLACED OZONE AND HEPA FILTERS FOR CONTAMINATION. SEE LP 1154692 AND LP1154693