As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
DURING CRUISE, LT FWD WINDOW ARCING & THEN OUTER PANE CRACKED. R & R NR 1 FLIGHT DECK WINDSHIELD IAW AMM 56-11-01-4. PERFORMED WINDOW HEATING SYS TEST, TEST PASSED. PERFORMED FIRST & SECOND TORQUE OF NR 2 BOLTS. THIRD TORQUE SEQUENCE WILL BE TRANSFERRED TO OIL.