As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
L1 DOOR WILL ONLY OPEN 12 INCHES. DOOR CLOSED AND LOCKED. CND PROBLEM OPS CHECKED NORMAL SEVERAL TIMES, BUT DID NOTICE THE OPEN CLOSE SOLENOID WAS RUSTY, POSSIBLY INTERMITTENTLY CAUSING THE PROBLEM. REMOVED AND REPLACED OPEN - CLOSE LOCK SOLENOID.