As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
R1 DOOR WILL NOT FROM OPEN FROM OUTSIDE. PERFORMED A GVI OF DOOR AND HINGES. DOOR NEEDS TO BE LIFTED APPROX 1/4 INCH TO OPEN. REMOVED AND REPLACED DOOR SUSPENSION SUPPORT ARM PINS AND BUSHINGS IAW AMM 52-11-12-04, DOOR OPENS AND CLOSES WITHOUT LIFTING, DOOR OPS CHECKED NORMAL.