As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FUELING REPORTED TROUBLE WITH MAIN ENTRY DOOR. ARRIVED AT AIRCRAFT AND FOUND ESCAPE DEPLOYED. ESCAPE ROPE COVER BOTTOM FORWARD SNAP RIPPED THROUGH. FACT 26SEP20 06:54 MEM U. RE-INSTALLED ESCAPE ROPE. REMOVED AND REPLACED L1 DOOR EMERGENCY ESCAPE ROPE CHANNEL COVER (MANUFACTURER SATAIR USA INC MPN: 416T1601-7), IN REFERENCE TO AMM 25-61-04-2-1. OK FOR SERVICE.