As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
DURING CRUISE AT FL320, CAPTAIN S WINDSHIELD CRACKED IN A SPIDER WEB DESIGN. L FWD WINDSHIELD HEAT WENT INOP. WINDSHIELD REMOVED. WINDSHIELD HARDWARE IN FLIGHT DECK. J1 / J15 PINS REMOVED. INSTALLATION COMPLIED WITH FROM PARA G (18) IAW AMM 56-11-01-4. SYSTEM OPS CHECK IS NORMAL IAW AMM 56-11-01-724-036 AND AMM 56-11-01-724-037. A/C IS OK FOR SERVICE.