Service difficulty report · Window · Boeing 75728A

Difficulty date
August 28, 2026
Submitted
August 28, 2026
Operation
Air carrier
Aircraft
N963FD
Make and model
Boeing 75728A
Aircraft serial
24368
Aircraft time
77,436 hours, 28,185 cycles
Part
Window
Part number
141T480149
Part serial
15348H5377
Condition
Arced
Location
Zone 200
Stage of operation
DE
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AFTER INITIATING DESCENT FROM FL300, WITH PRESENCE OF ST. ELMO S FIRE, L1 WINDOW ARCING OCCURRED FOLLOWED BY SHATTERING. QRH ACTIONED AND EMERGENCY DECLARED. REMOVED AND REPLACED L1 WINDSHIELD IAW AMM 56-11-01-4-0 SECTION E, STEP 13, FIRST TORQUE APPLIED SECOND TORQUE WILL APPLIED WITHIN 3 HOURS. ACCOMPLISHED REMAINING STEPS OF CONNECTED ELECTRICAL TERMINALS AND ALL OPS/TEST COMPLETED AND NORMAL IAW AMM 56-11-01-4, & AMM 56-11-01-4-0.

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