As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ETOPS SIGNIFICANT SYSTEM - BTB: FO'S PITOT HEAT EICAS MESSAGE AFTER ENGINE START. T/S PER FIM 30-31-01-05 IDENTIFIED F/OS PITOT STATIC PROB B28 INOP. REMOVED AND REPLACED PER AMM 34-11-01. PERFORMED PITOT STATIC PROBE TEST PER AMM TASK 34-11-01-725-001. LK TEST OF F/O PITOT STATIC PROBE CHECKED PASSED.