Service difficulty report · Unknown · Emb EMB120ER

Difficulty date
December 20, 2025
Submitted
December 22, 2025
Operation
Air carrier
Aircraft
N235SW
Make and model
Emb EMB120ER
Aircraft serial
120310
Aircraft time
48,727 hours, 63,138 cycles
Part
Unknown
Condition
Odor
Location
Cabin
Stage of operation
CR
How discovered
O
Nature of condition
B
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

WHILE AT 28K ALTITUDE, CREW TURNED PACKS ON HIGH (HEAT), AFTER 20MIN RT PACK FAILED INDICATION ILLUMINATED, CREW FOLLOWED QRH. ABOUT A MIN LATER WITH PACKS ON LOW SETTING, CREW STARTED GETTING SMOKE. CREW FOLLOWED QRH FOR SMOKE BUT SMOKE DIDN’T EVAC FAST ENOUGH. CREW DESCENDED TO 10K & EMERGENCY DECLARED BY ATC. BY THE TIME 10K WAS REACHED, SMOKE WAS CLEAR. WHILE ON APPROACH TO KMQY CREW RAN THE PACKS IN LOW & NORMAL WITHOUT INCIDENT. SMOKE WAS MINIMIZED BY SHUTTING OFF PACKS, RECIRC FANS, AND GASPER FANS. SMELL WAS DESCRIBED AS SIMILAR TO WHEN A HOUSES HEATER IS USED FOR THE FIRST TIME. PERFORMED OPS CHECK OF BOTH PACKS IAW MM 21-60-00, NO DISCREPANCIES NOTED. PERFORMED VISUAL INSPECTION OF BOTH PACKS WITH NO DISCREPANCIES NOTED. CONTINUED OPS IAW MEL 21-50-2.

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