Service difficulty report · Actuator · Boeing 767319

Difficulty date
April 26, 2025
Submitted
April 28, 2025
Operation
Air carrier
Aircraft
N347AZ
Make and model
Boeing 767319
Aircraft serial
26264
Aircraft time
109,234 hours, 21,997 cycles
Part
Actuator
Part number
251T43101
Part serial
0290
Condition
Faulted
Location
Autopilot
Part time
109,234 hours, 21,997 cycles
Stage of operation
DE
How discovered
O
Nature of condition
F, J
Precautionary procedure
B, A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AUTO PILOT DISCONNECTED ON DESCENT, AFTER 3RD TIME HAND FLEW AIRPLANE NOTICED A/C WOULD NOT TRIM. NO EICAS MESSAGES.COMPLETED STAB TRIM CHECKLIST. UNABLE TO GET STAB TRIM TO MOVE AND FROZEN AT 3.5 UNITS. DIVERSION TO PHNL WITH AN EMERGENCY DECLARATION. LANDING WAS WITHOUT INCIDENT AND NO ADDITIONAL PRECAUTIONARY ACTIONS. ON ARRIVAL, THE AIRCRAFT WAS GROUNDED FOR MAINTENANCE. FOLLOWING INSPECTIONS, EVIDENCE OF WEAR ON THE JACK SCREW ASSEMBLY AND SUSPECT BAD ROLLERS IN GIMBAL ASSEMBLY. STAB TRIM BALL SCREW ACTUATOR REMOVED AND REPLACED IAW BOEING 767-300 AIRCRAFT MAINTENANCE MANUAL 27-41-10. OPERATIONAL AND LEAK CHECK GOOD. NO ADDITIONAL FAULTS NOTED.