Service difficulty report · Unknown · Boeing 747481F

Difficulty date
March 29, 2020
Submitted
April 15, 2020
Operation
Air carrier
Aircraft
N402KZ
Make and model
Boeing 747481F
Aircraft serial
34017
Aircraft time
50,108 hours, 9,692 cycles
Part
Unknown
Condition
Malfunctioned
Location
Landing Gear
Stage of operation
CL
How discovered
O
Nature of condition
E, B
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

"GEAR MONITOR" GEAR TILT. SEVERE NOSE GEAR VIBRATION, GEAR WILL NOT RETRACT. INTENSE SMELL OF SMOKE-BURNING. REFERENCE ITEM 1 LOG PAGE 402-3231 GEAR MONITOR TILT: TROUBLESHOOT GEAR TILT. NO GEAR TILT FAULT FOUND. FAULT CODE MESSAGE 32679 FOUND. TROUBLESHOOT NOSE GEAR MESSAGE 32679 IAW BOEING 747-40 FIM 36-61 TASK 869. PERFORMED GROUND TEST OF PSEU IAW BOEING MM 32-09-03/501. GROUND TEST GOOD AT THIS TIME. INPUT MONITOR GOOD PER FIM 36-61 TASK 869. SEVERE NOSE VIBRATIONS. PERFORMED BIRD STRIKE INSPECTION IAW BOEING 747-400 MM 05-51-14. ACCOMPLISHED VISUAL INSPECTION. NO DISCREPANCIES FOUND. GEAR WILL NOT RETRACT. NOSE GEAR MESSAGE 32679 FOUND. TROUBLESHOOT MESSAGE IAW BOEING FIM 32-61 TASK 869. PERFORMED GROUND TEST OF PSEU IAW BOEING MM 32-09-03/501. GROUND TEST PASS AT THIS TIME. INPUT MONITOR CHECK GOOD AT THIS TIME PER BOEING FIM 36-61 TASK 869. INTENSE SMELL OF SMOKE IN COCKPIT. PERFORMED SMOKE AND FUMES INSPECTION IAW BOEING 747-400 MM 05-51-56 AND FIM 21-00 TASK 810. SMOKE AND FUMES FOUND TO BE ATTRIBUTED TO ENGINE 4 FAILURE DUE TO BIRD STRIKE DAMAGE.