Service difficulty report · Snubber · Boeing 77736NER

Difficulty date
January 8, 2026
Submitted
January 12, 2026
Operation
Air carrier
Aircraft
N771CK
Make and model
Boeing 77736NER
Aircraft serial
32791
Aircraft time
68,921 hours, 12,899 cycles
Part
Snubber
Part number
99C55480101
Part serial
4870
Condition
Damaged
Location
L1 Door
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

L1 DOOR WILL NOT OPEN, R1 DOOR OUT OF ADJUST. FOUND SNUBBER LEAKING ON L1, R & R L1 DOOR LINEAR SNUBBER IAW AMM 52-12-08, OPS CHKD GOOD, DOOR OPS CHKD GOOD IAW AMM 52-12-00. FOUND R1 DOOR CRANK ASSY CRACKED IAW DMI 100280480, R & R R1 DOOR CRANK ASSY IAW AMM 52-12-15, R1 DOOR INOPERATIVE DUE TO MISSING CABLE RETAINER. INSTALLED RETAINER TO R1 DOOR IAW AMM 52-12-15. R1 DOOR OUT OF ADJUSTMENT. CHKD & VERIFIED R1 DOOR RIG ADJUSTMENT FOUND RIG GOOD OPS CHECK GOOD IAW AMM 52-12-00.

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