As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
PASSENGER DOOR SUPPORT WHEEL DID NOT DEPLOY, DOOR CONTACTED GND. FOUND PAX DOOR SUPPORT WHEEL SPRING NOT INSTALLED CORRECTLY. REMOVED & REINSTALLED PAX DOOR SUPPORT WHEEL SPRING CORRECTLY & REPOSITIONED CABLE BACK ON TO PULLEYS IAW AMM 52-11-13. OPERATIONS CHECKED GOOD.