As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AFTER SHUTDOWN THE MAIN ENTRY DOOR UPPER CLAMSHELL WAS DIFFICULT TO OPEN FROM INSIDE. THE MED HANDLE WAS DIFFICULT TO ROTATE FROM THE INSIDE OF AIRCRAFT. LINE SERVICE WAS ABLE TO ROTATE THE DOOR HANDLE FROM OUTSIDE AND OPEN THE MED. MAINTENANCE FOUND THE OUTER DOOR HANDLE CAM ROLLER BROKEN CAUSING THE DOOR NOT TO OPEN FROM THE INSIDE. REPLACED SAME. AIRCRAFT WAS RETURNED TO SERVICE.