As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
BWI FLIGHT 3852 - THE AIRSTAIR DOOR WAS FOUND TO FREEFALL WHEN OPENED. MAINTENANCE INSPECTED AND FOUND THE LOWER CABLE SUPPORT BRACKET CAUSING PROBLEM. REMOVED AND REPLACED THE CABLE BRACKET PN 85210159-103. OPERATIONAL CHECK WAS PERFORMED SATISFACTORY. AIRCRAFT WAS RETURNED TO SERVICE.