Service difficulty report · Windshield · Dhav DHC8102

Difficulty date
January 16, 2002
Submitted
January 17, 2002
Operation
Air carrier
Aircraft
N817EX
Make and model
Dhav DHC8102
Aircraft serial
191
Aircraft time
27,937 hours, 30,821 cycles
Part
Windshield
Part number
NP15790111
Part serial
100517
Condition
Cracked
Location
Cockpit
Part time
1,773 hours, 1,993 cycles
Stage of operation
CR
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

LGA-MDT FLIGHT 3829. CREW REPORTED WHILE IN CRUISE FLIGHT AT 14,000 FT OUTER PANEL OF CAPTAINS WINDSHIELD SHATTERED WHILE WINDSHIELD HEAT WAS ON. EMERGENCY WAS DECLARED AND AIRCRAFT LANDED AT NEAREST SUITABLE AIRPORT WHICH WAS ABE. MAINTENANCE REPLACED PILOTS WINDSHIELD IN ACCORDANCE WITH DEHAVILLAND DASH 8 MAINTENANCE MANUAL 56-10-11. OPERATIONAL CHECK OF WINDSHIELD HEAT GOOD. AIRCRAFT RETURNED TO SERVICE.