Service difficulty report · Track

Difficulty date
September 9, 2020
Submitted
September 9, 2020
Operation
General aviation
Filed by
QR9R369D
M1 Support Services
System (JASC)
5200 · Doors
Part
Track
Part number
B520M0011203
Condition
Cracked
Location
Door
Stage of operation
CR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

PASSENGER UPPER AND LOWER SLIDING DOOR RAILS ARE CHAFING AND CRACKING. DURING TRAINING MISSIONS THE AIRCRAFT IS FLYING WITH DOORS OPEN IN A LOCKED POSITION. WHILE AIRCRAFT IS IN CRUISE IT IS VIBRATING THE DOOR, CAUSING THE UPPER AND LOWER SLIDING RAILS TO CHAFE AND CRACK AFTER TIME. AIRBUS IS AWARE OF THE ISSUE, BUT IS SAYING THE DOORS ARE NOT PROPERLY RIGGED CAUSING THE ISSUE. THIS IS NOT THE CASE, THE DOOR TRACK ROLLERS ARE FAILING PREMATURELY CAUSING THE DOORS TO VIBRATE INSIDE THE TRACK CAUSING THE CHAFING AND CRACKING.