As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
PDX - CREW REPORTS, UNABLE TO OPEN SERVICE DOOR. THE HANDLE BINDS IN THE 12 O'CLOCK POSITION. MAINTENANCE REMOVED THE SERVICE DOOR INNER PANEL AND REASSEMBLED THE UPLOCK STRUT INNER TO OUTER SLIDE ASSEMBLY. THE OPERATIONAL CHECK WAS GOOD AND THE AIRCRAFT WAS RETURNED TO SERVICE.