As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
SEA - F/A REPORTS UNABLE TO OPEN R2 DOOR. REPLACED MISSING & BROKEN HARDWARE ON GUIDE ROLLER LATCH ASSEMBLIES AS NEEDED. TIGHTENED LOOSE HARDWARE ON LATCH ASSEMBLIES. MAINTENANCE HAD NO AFFECT ON RIG OF LATCHING ASSEMBLIES. R2 DOOR OP'S CHECK GOOD. A/C OK FOR CONTINUED SERVICE.