As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN CABIN DOOR EXTERNAL HANDLE RELEASE BUTTON IS DIFFICULT TO PUSH. REMOVED FROM SERVICE. INSPECTION FOUND MCD HANDLE RUBBER BUMPER BROKEN. REF Q400 AMM 52-11-11-000/400-801 & Q400 MCN 6520839-01 ISSUE: 01, REMOVED BROKEN BUMPER & REPLACED WITH NEW. DOOR OPENS & CLOSES AS NORMAL. MCD HANDLE NO LONGER DIFFICULT TO OPEN. AIRCRAFT RETURNED TO SERVICE.