Service difficulty report · Windshield · Emb ERJ170200LR

Difficulty date
November 11, 2025
Submitted
November 14, 2025
Operation
Air carrier
Aircraft
N127HQ
Make and model
Emb ERJ170200LR
Aircraft serial
17000206
Aircraft time
42,716 hours, 32,378 cycles
Part
Windshield
Part number
NP18730116
Part serial
13142H7293
Condition
Cracked
Location
Zone 200
Part time
25,485 hours, 18,933 cycles
Stage of operation
CR
How discovered
V
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FO OUTER WINDSCREEN CRACKED AT FL350. ON GOING VISIBLE ELECTRICITY FLOWING AROUND CRACKS. WINDSHIELD OVERHEAT EICAS MESSAGE. DECLARED EMERGENCY, LANDED WITHOUT INCIDENT. REMOVED AND REPLACED R/H COCKPIT WINDSHIELD.

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