As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
IN THE CLIMB FROM MEM TO JAX AT FL230 THE CA SIDE WINDSHIELD STARTED TO ARC AND BEGAN TO SCORCH THE OUTSIDE PLY THE WINDSHIELD. AFTER, THE LT WINDSHIELD HEAT CAUTION MESSAGE CAME ON THE SCORCHING STOPPED. COMPLETED THE QRH AND TALKED TO DISPATCH AND MAINTENANCE, DECIDED TO TURNBACK AND HEAD TO MEMPHIS. THE EVENT OCCURRED DUE TO A FAILURE IN THE WINDSHIELD ON THE CA SIDE. MEMPHIS MAINTENANCE REMOVED AND REPLACED THE WINDSHIELD.