As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FLAPS FAIL CAUTION MSG AT GATE. FLIGHT CONTROL SYNOPTIC PAGE SHOWS LT FLAP AT 0 DEGREES & RT FLAP AT 2 DEGREES. PERFORMED TROUBLESHOOTING IAW FIM REV 45 IAW AD 2009-06-12 PARAGRAPH H 6 I AMOC DATED JULY 22, 2013 & PA AD 27-052N. CLEANED ICE & SLUSH AWAY FROM FLAPS IAW FIM 27-50-00. OPERATIONS CHECKED FLAPS IAW AMM 27-54-00. OPERATIONS CHECKED GOOD.