As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ON FLIGHT 3790 THE CREW REPORTED THAT WHILE CRUSING AT FLIGHT LEVEL 38000 THE FIRST OFFICERS WINDSHIELD GLOWED AND THEN SHATTERED THE OUTER LAYER. THE CAPTAIN DECLARED AN EMERGENCY AND ELECTED TO DIVERT TO GRR. CRASH, FIRE AND RESCUE RESPONDED TO THE DIVERSION INTO GRR. THE AIRCRAFT LANDED WITHOUT INCIDENT. THE AIRCRAFT WAS REMOVED FROM SERVICE. REMOVED AND REPLACED FIRST OFFICER’S WINDSHIELD IAW CRJ-700 AMM 56-11-01. LEAK CHECK AND OPERATIONAL TEST GOOD. THE AIRCRAFT WAS RETURNED TO SERVICE.