As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ON FLIGHT 3697 THE CREW REPORTED THE MAIN CABIN DOOR IS NOT CLOSING COMPLETELY ON ITS OWN. MAINTENANCE DEACTIVATED THE PASSENGER DOOR ASSIST MOTOR IAW CRJ-700 AMM 52-11-00. PASSENGER DOOR ASSIST SYSTEM DIFFERED PER MEL 52-1 AUTH 020103DM-C. (M) PROCEDURE. REMOVED AND REPLACED THE PULLEY BRACKET ASSEMBLY IAW CRJ SRM 51-42-22 MEL ITEM RESTORED. THE AIRCRAFT WAS RETURNED TO SERVICE.