Service difficulty report · Modem Manager · Emb ERJ170200LR

Difficulty date
October 2, 2026
Submitted
October 5, 2026
Operation
Air carrier
Aircraft
N302RN
Make and model
Emb ERJ170200LR
Aircraft serial
17000849
Aircraft time
15,803 hours, 10,801 cycles
Part
Modem Manager
Condition
Failed
Location
Zone 200
Stage of operation
NR
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FOUND MODEM MANAGER TO BE INOP WITH STRONG ELECTRICAL BURNING ODOR. WIFI INOP. ATTEMPTED RESET. IMMEDIATELY SMELLED FUMES (ODOR SMELLED SIMILAR TO ELECTRICAL FIRE). ODOR OBSERVED IN COCKPIT AND FA2 SMELLED ODOR IN MAIN CABIN. ODOR WAS STRONGER AROUND ROWS 12-13. TURNED WIFI OFF. ODOR SUBSIDED WHEN INTERNET POWER WAS TURNED OFF. NO VISIBLE SMOKE OBSERVED. PERFORMED T/S IAW FIM TASK 21-20-00-810-801-A. FOUND NO ABNORMALITIES / ODOR ON CABIN LIGHTS SYSTEM, GALLEY, LAVATORIES, WINDSHIELD HEAT SYSTEM, COCKPIT LIGHTS. UPON REPLICATING THE DISCREPANCY, FOUND MODMAN TO BE INOP WITH STRONG ELECTRICAL BURNING ODOR. DEFERRED THE WIFI SYSTEM PER MEL 44-16 REF AML PAGE 105002267.

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