What was found
(REPEATED EVENT) FOUND MODEM MANAGER TO BE INOP WITH STRONG ELECTRICAL BURNING ODOR MEL 44-16 - SES KNOWS SOMETHING IS UP WITH THE WIFI, THEY REQUESTED A HEALTH SCAN THE DAY BEFORETHE SMOKE EVENT. CONTACT SES AMCC AT (833) 995-7975 TO PROVISION THE MODMAN AND TO SEE IF THEY STILL WANT THE HEALTH SCAN. MEL 4416 AUTH# 100120-DREF AML PAGE 105002267 RAR MODMAN AND PERFORMED ADJUSTMENT IAW D12444-E-SERIES-ESA. COULD NOT ACCESS ONBOARD MAINTENANCE. TROUBLESHOT WITH SES. FURTHER TROUBLESHOOTING REQUIRED. M PROCEDURES C/W. MEL REMAINS OPEN.