As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FORWARD SERVICE DOOR 141A6535-4 LOWER BEAM #4 ASSEMBLY IS CRACKED ON THE INBOARD; FORWARD RADIUS. REF TO CUSTOMER CARD NBR: 14079 STEP 4.B. / DUE TO LOWER BEAM #4 ASSY BEING CRACKED; FORWARD SERVICE DOOR BEING REPLACED. ALL WORK REPLACING FORWARD SERVICE DOOR ON CUSTOMER CARD #N162619.