Service difficulty report · Controller · Boeing 7378

Difficulty date
November 17, 2022
Submitted
November 22, 2022
Operation
Air carrier
Aircraft
N8704Q
Make and model
Boeing 7378
Aircraft serial
36988
Aircraft time
9,887 hours, 4,387 cycles
Part
Controller
Condition
Faulted
Location
Window Heat
Stage of operation
CR
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AT CRUISE ALT FL370; CAPT. WINDOW L1 STARTED TO ARC FROM LOWER LEFT CORNER. SEVERAL SECONDS LATER THE WINDSCREEN SHATTERED; QRH COMPLETED. R&R L1 WHCU PER AMM 30-41-11

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